Your Agreement Matters
Essential Guidelines
At Ceramica, we prioritize clarity in our business practices. By accessing our services and products, you agree to our terms and conditions. We encourage you to read these carefully to understand your rights and responsibilities. Any questions regarding our terms are welcomed and should be directed to our customer support. These terms may be updated periodically, and continued use of our services after updates signifies your acceptance of the changes.
Engaging with Our Store
When purchasing from Ceramica, you secure high-quality products tailored for both novice and professional potters. Our offerings include a diverse selection of clays, tools, glazes, and more, catering to all your pottery needs. Return policies, shipping fees, and payment methods are clearly outlined to ensure a smooth shopping experience. We strive to provide excellence in service and products while fostering a welcoming environment for our community of pottery enthusiasts. All users must comply with these terms to ensure a pleasant experience in our store, both online and in-person.
Returning Items to Ceramica
It’s important to us that you are satisfied with your purchases. If you need to return an item, please ensure it is in its original condition and packaging. You'll need your receipt as proof of purchase. Returns can be made within 30 days of purchase. After this period, we will not issue refunds or exchanges. For more detailed information on our return process, please contact our support team.